Hikvision 4MP ColorVu IP CCTV System - 2TB, 2 Camera

Protect your home with a state of the art CCTV System with full installation service

Home security camera installation service at Smartech will cover the labour to mount the camera(s), run all cables from the cameras to the recording unit ensuring wiring is hidden where possible, make all low voltage electrical and video connections and make sure that the cameras are aimed, focused and adjusted properly. A standard installation is undertaken by 1 or 2 man installation team on a domestic dwelling up to two stories in height using a standard 2 section ladder for access to the camera mounting positions. An initial site survey is recommended for commercial or business security camera installations.

Our Professional CCTV installers will ensure that:
- cables are run in the most discreet way from recording unit to cameras
- security cameras are installed and aligned perfectly. The security camera mounting positions will be governed by available viewing angles and safe ladder access. It is essential that your cameras are covering the areas that you need covered and there are no blind spots or bad reflections. Professional CCTV installation technicians at Smartech will ensure that this is the case.
-All wall entry holes will be properly sealed against the elements using silicon sealant and appropriate internal / external weather covers. This includes all cable clips, cable tape and sealant as standard.
- Remote viewing is set up on your smart phone to monitor all of your security cameras. This will facilitate the need for portable viewing device with adequate data services enabled for remote monitoring.
- A final assessment of camera views will be carried out to confirm that the new service is operational to agreed levels following the CCTV system installation, and the results shown to the Customer.
Additional Information w.r.t CCTV Installation
The price includes the supply of cables and all accessories required for installation. Additional cost apply for brackets if needed.
- Our CCTV installation service comes with a guarantee of 1 year on the work done for your peace of mind.
- Additional charges may apply for non-standard properties.
- Optional upgrade available to set up line crossing, audio and push notification setting.

Easy booking
You can order your CCTV online and our office will contact you to arrange for installation. We will bring a new unopened box of all equipments ordered. Alternatively, you can email us on sales@smartechsecurity.co.uk to request a custom quote. This service is suitable for home security camera installation in Greater London, within the M25 zone, Berkshire, Buckinghamshire, Surrey and Hampshire. We cover upto 40 miles from our office at Farnham Common, SL2 3PQ.

The security camera installers observe all COVID-19 social-distancing and personal disinfection guidelines, issued by the British government.

Warranty

• Unless we confirm a different warranty period in writing to you, we guarantee the goods and the installation for a period of one year from the delivery and installation date. During the guarantee period, we will repair faults at our own expense and in accordance with your service plan; except faults resulting from misuse or negligence by you or others, consumable items of all kinds failing such as batteries, damage from electrical equipment or other sources of electricity in the property and telecommunication/internet connections and failures of mobile app and cloud services provided by third parties and/or equipment manufacturers.
• In the event that we are prevented from carrying out our obligations under a contract for sale as a result of any cause beyond our control such as but not limited to Acts of God, war, strikes, flood and failure of third parties to deliver goods, we shall be relieved of our obligations and liabilities under the terms and conditions for sale for as long as such fulfilment is prevented.
• Smartech Security Limited shall under no circumstances be liable for any indirect, incidental or consequential losses or damage.

Cancellation and Refund

• If you are a consumer, you have the right to cancel your order within 14 calendar days of your order or receiving a written acceptance from us, whichever precedes at the later date and receive a full refund.
• If you cancel your order after 14 calendar days and at least 24hrs prior to the agreed date of installation we will refund your payment in full. However if you cancel your order after 14 calendar days and after 24hrs prior to the agreed date of installation, we will charge you for cancellation and deduct such cancellation cost from the payment due to be refunded to you.
• You should be aware that the goods we are dealing with are by their nature special order, and that the specifications of the goods may vary according to the installation premises. As such, you cannot cancel the goods ordered after they have been installed in your property and you have given written consent to us before the start of the installation. Notwithstanding, if you ask us to remove the system which had already been installed from your home, we will charge you a reasonable costs for the works we have carried out and deduct such costs from any payment due to you as a refund.
• You have the right to cancel your service contract by writing to us within 14 days of receiving a written acceptance of your order for services from us or the date of the contract, whichever precedes at the later date. In these cases, we will refund your payment in full.
• We reserve the right not to process your order if
  • We have insufficient stock to deliver the goods you have ordered;
  • We do not deliver to your area; or
  • One or more of the goods you ordered was listed or quoted at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days
• Cancellation Notice: Please click the link below to download cancellation notice for Smartech Security Limited. You have fourteen (14) calendar days to cancel the agreement from the date you receive this notice of the right to cancel.

Product only purchase without installation

All new products sold by Smartech on smartechsecurity.co.uk are covered by a 12 Month Warranty. Smartech Security Limited will accept product returns and assist you to repair or replace the item under warranty where:

• The product is found to be defective/ faulty, or
• The product is not fit for its intended purpose, or
• The product does not match the specifications/ description on smartechsecurity.co.uk;
• The product has been used in the country of purchase, and;
• You have an order reference/ receipt or adequate proof of purchase from smartechsecurity.co.uk dated within the 12 month warranty period.
• You must contact us (Phone : 0800 368 9949 or email: sales@smartechsecurity.co.uk) & make a claim within 12 months of purchase date for a repair or replacement of the same or an equivalent model.
• You must provide proof of purchase when making a claim with Smartech.
• If stock returned is found DOA (Dead on arrival within 14 days of receiving delivery) Smartech will reimburse any delivery expense incurred by you.
• You may incur a restocking fee of £50 if the product you return is considered no longer in saleable condition once it’s received.
• Refunds are granted once stock is returned to Smartech, tested and approved by Smartech's Warranty/ Returns team.
• Smartech is not liable for, nor will it refund the cost of, installing or uninstalling your Smartech product. The decision to hire a third party installer after purchase of your Smartech product is at your discretion and Smartech is not liable for said costs.